Returns & Exchanges

    Without prior authorization. No items can be returned.

{Returns}
Because of the handmade nature and the products are bath oriented we are unable to re-sell any item that is returned therefore no refund will be made.

If you find a problem with your order please contact us most of the time we can find a reasonable solution.


Anderson Soap Company  is not responsible for Taxes, duties or custom fees on orders.  Once an order has shipped, we will not refund if you don't want to pay custom fees.



If Orders have been shipped we are sorry but no refund on shipping will be made, this is not eligible for refund.


This applies if we have shipped your item and it was delivered to your address and you refuse shipment or return items



{Wholesale Returns}
Restocking fee of 45% on wholesale orders due to the volume wholesale we
do not have adequate storage to shelf large quantities of items, All wholesale items are made to order and are considered custom.